LOCAL AUTHORITIES

The current government is keen to see significant change in the way that Local Authorities are organised and how services are commissioned and delivered; developing flexible and adaptable approaches that are better able to meet the varying needs of its customers. This may include devolving power from Central to Local government to ensure decisions are made by the people who are more able to respond to the needs of its citizens.

Local Authority organisations immediate challenges include;
•    Maintaining provisions of current service levels during period of increased change.
•    Reduced budgets.
•    Increased demand for services.
•    Greater involvement of local community leaders.

Our clients are successfully overcoming these challenges by introducing new ways of working and involving more people in doing so.  Senior managers have taken on the challenge to change their own ways of thinking and behaving to provide the necessary cues for other staff.

SECTOR CASE STUDIES...

CASE STUDIES (13)


TITLE: Introducing 5S to Adult Social Care
CLIENT: East Sussex County Council
SERVICE: 5S
TITLE: Transforming Children's Services
CLIENT: London Borough of Merton
SERVICE: Service Review & Transformation
TITLE: Applying Lean to regeneration Strategy & Process
CLIENT: Ashfield & Mansfield District Councils
SERVICE: Lean
TITLE: Improving Operational Effectiveness in Lambeth Revenue & Benefits
CLIENT: London Borough of Lambeth
SERVICE: Lean
TITLE: Tackling Budget Cuts & Improving the Customer Experience
CLIENT: Hillingdon Homes
SERVICE: Lean
TITLE: Preparing for CAA
CLIENT: Lincolnshire County Council
SERVICE: Performance Management
TITLE: Safeguarding Children
CLIENT: Cumbria CJB
SERVICE: Process Management
TITLE: Reviewing & Improving Print Room Processes
CLIENT: Elmbridge Borough Council
SERVICE: Process Improvement
TITLE: Redesigning the ASBO process
CLIENT: Tower Hamlets
SERVICE: Process Improvement
TITLE: SMART Planning
CLIENT: Warwickshire County Council
SERVICE: Performance Management
TITLE: Accelerating Improvement
CLIENT: Northumberland County Council
SERVICE: Excellence
TITLE: Projects made simple
CLIENT: A Local Authority
SERVICE: Project Management
TITLE: Applying Lean to Adult Social Care
CLIENT: The London Borough of Merton Council
SERVICE: Lean